Refund Policy

Refunds

Sorry no refunds on custom printed garments.

We are all about perfection, exceeding your expectations and giving you an amazing product, but if we have made a mistake on our side we will gladly fix it for you at no extra cost, excluding shipping.

Firstly email us and arranged the return of the product. Remember to send the product back with your order number/invoice details.

Once the warehouse receives your parcel, we will reimburse the item price less the delivery cost.

Route 62 T's is not able to accept the return of any products which have not gone through the above process.

We require the “Order Number”, which you will find in your “My Account” to be able to expedite your query with appropriate urgency

Any item which was not purchased from Route 62 T's but returned to us cannot be re-sent to you.

Route 62 T's will not be liable for storage, returning, disposing of or otherwise taking any responsibility over any such item.

Exchanges (if applicable)

What is your return or exchange policy?

Sorry no returns or exchanges on custom printed garments.

This is a great reason to take advantage of the no setup fees and order one to start if you are not sure.

We are all about perfection, exceeding your expectations and giving you an amazing product, but if we have made a mistake on our side we will gladly fix it for you at no extra cost, excluding shipping.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to info@route62ts.co.za .